How to add and edit contact details

Don't miss out on valuable business because your profile is out of date. Customers might not be able to reach you if your company contact details are not regularly updated with any important changes.

Your profile includes your business address, phone, fax, website and email details and each of these can be edited at any time, from any computer.

To add or edit your business contact details, simply login to your Hotfrog dashboard by clicking the 'Login' link in the top right hand corner of any Hotfrog page. Then type your email address and password.

Next, scroll to the 'Business details' box and add or edit your business contact details via the links provided. Any item in your profile marked with a red asterisk must be filled in.

Once you're happy with the changes and additions you have made, click 'Submit'.

Keep in mind the more contact details you provide in your profile, the more options your customers will have to reach you in a way they choose. More ways to contact you gives customers more options to make sales enquiries and ask questions about your products and services. Including your website and email details gives customers the further options of contacting you outside of your trading hours.

Check your profile regularly and make sure your business contact details are updated often to reflect any changes to your business, e.g. if you have moved offices, changed your company email or added a second business phone number.

Once your contact details are up-to-date tell potential customers more about your business by adding your trading hours and payment details plus information on your products and services.

Did you find this article helpful?